Right of Withdrawal

Right of Withdrawal for Consumers
(A consumer is any natural person who enters into a legal transaction for purposes primarily unrelated to commercial or self-employed activities.)

Withdrawal Policy

Right of Withdrawal
You have the right to withdraw from this contract within thirty days without stating any reasons. The withdrawal period is thirty days from the day

- on which you or a third party named by you, who is not the carrier, takes possession of the goods, if you have ordered one or more goods as part of a single order, and these are delivered uniformly;

- on which you or a third party named by you, who is not the carrier, takes possession of the last goods, if you have ordered multiple goods as part of a single order, and these are delivered separately;

- on which you or a third party named by you, who is not the carrier, takes possession of the last partial shipment or the last piece, if you have ordered goods that are delivered in multiple partial shipments or pieces;

To exercise your right of withdrawal, you must inform us (Julian Lujic, Reichenbergerstraße 4, 63452 Hanau) by means of a clear statement (e.g., a letter sent by post, fax, or email) about your decision to withdraw from this contract. You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse you all payments received from you, including delivery costs (except for the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and, in any event, not later than thirty days from the day on which we are informed about your withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and, in any event, not later than thirty days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of thirty days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion or Premature Expiration of the Right of Withdrawal

The right of withdrawal does not apply to contracts

- for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer;

- for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;

- for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;

- for the delivery of newspapers, periodicals, or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

- for the delivery of sealed goods that are not suitable for return for reasons of health or hygiene if their seal has been removed after delivery;

- for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;

- for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.